FAQ
Subscription conditions
Order
You can book your subscription online at rsb-online.de/abonnements, using the order form in the brochure or the subscription flyer, in person at our visitor service or by e-mail.
Discount
With a subscription (5 or 8 concerts) you receive a discount of approx. 30 %, with an optional subscription (6 concerts) approx. 15 % on the one-way ticket price.
Subscription+
As a subscriber, you can book tickets for additional events at the Abo+ price - for yourself and also for your guests. You will receive a discount of approx. 15% on the one-way ticket price. This also applies to concerts by the other ROC Berlin ensembles: Deutsches Sinfonieorchester, Rundfunkchor Berlin and RIAS Kammerchor Berlin.
We will accept your ticket requests at the reduced Abo+ price up to three working days before the concert, but no longer at the box office.
Abo+ tickets cannot be exchanged or returned. Ticket orders as part of the Abo+ offer can only be processed after all subscription orders have been completed.
Validity and termination
Your subscription is valid for one concert season. Change requests must be received by the Visitor Service by 31.5. The date of the postmark applies. The optional subscription is valid for one season and is not automatically renewed. There is no entitlement to a specific seat in a category.
Exchange of dates
You have the option of exchanging one concert (subscription with 5 concerts and optional subscription) or two concerts (subscription with 8 concerts) free of charge for other subscription concerts in the same price category. We kindly ask you to return the tickets intended for exchange to the Visitor Service by
two working days before the concert. Exchanges at the box office or after the end of a concert date are not possible. Exchanges are limited to the current season and cannot be transferred to another season.
Exchange requests can only be processed after all subscriptions have been sent out. If the corresponding price groups are fully booked, exchanges are no longer possible. Tickets that have already been exchanged cannot be exchanged again.
Payment
Payment can be made in cash, by direct debit, bank transfer, EC card or credit card. Please always quote your customer or order number when making payment. If the payment deadline is not met, the subscription is deemed to have been released. With a written direct debit authorization, you allow the Rundfunk-Sinfonieorchester Berlin to debit the respective amounts from your account. The revocation of the direct debit authorization can only be communicated to the Visitor Service in writing.
Subscription tickets
Subscription tickets will be sent out at least one week before the first concert. Please understand that in the event of missing, late or incomplete payment, we reserve the right to dispose of the tickets reserved for you elsewhere.
Admission
Symphony and family concerts
Admission begins 60 minutes before the concert.
If you arrive late for the concert, it depends on the works being performed as to when and whether there will be late admission.
Please contact the staff of the respective house on site. You may only be able to take your seat during the interval, as the musical performance must not be disturbed.
A refund of the ticket price is not possible.
Chamber concerts
Admission begins 60 minutes before the concert.
If you arrive late for a chamber concert, please wait for a break between two movements or two works and then take your seat very quietly (free choice of seats).
Planetarium
The planetarium hall opens 10 minutes before the start of the concert. For security reasons, access to the planetarium hall cannot be granted after the start of an event.
Concert venues Accessibility
Konzerthaus
Visitors with walking disabilities can use the elevator accessible via the stage entrance (Charlottenstraße). Disabled toilets are located near the stage entrance and at the Café Konzerthaus. Designated disabled parking spaces can be found in Charlottenstraße (near the stage entrance) and Markgrafenstraße (near Taubenstraße). Concertgoers with the B mark on their disabled pass will receive a free companion card when purchasing tickets. Our visitor service will be happy to help you with any questions you may have. On site, you can contact our colleagues from the ARTIS event service, who will be happy to help and advise you.
Philharmonie
As the Berlin Philharmonie is a listed building, accessibility is unfortunately not guaranteed in all areas.
Concertgoers with the B mark on their disabled pass will receive a free companion card when purchasing tickets. Our visitor service will be happy to help you with any questions you may have.
On site, you can contact our colleagues from the EVENTTEAM event service, who will be happy to help and advise you.
Planetarium
The planetarium hall is wheelchair accessible. An induction loop for hearing aids is available.
Theater im Delphi
The Theater im Delphi (former silent movie theater Delphi) is barrier-free accessible via the rear entrance.
Kühlhaus Berlin
The Kühlhaus Berlin is barrier-free accessible via an elevator to the left of the main entrance.
Concert venues Directions & Parking
Concert Hall Berlin
Gendarmenmarkt
10117 Berlin
Due to construction work, access to the Konzerthaus is currently restricted. Please note the following information:
- The entrances to the entrance in the Kutschendurchfahrt are still passable.
- The Konzerthaus cannot be accessed directly by car.
- The best place for drivers to drop off concert guests is at the corner of Friedrichstraße and Taubenstraße.
- The entrances to the underground parking garage in Jägerstraße and Taubenstraße are only accessible from Friedrichstraße.
- Pedestrians should approach the Konzerthaus from the west via Taubenstraße or Jägerstraße. During the admission period, Konzerthaus staff will be positioned at the intersections with Charlottenstraße to help guests find their way.
You can easily reach the Konzerthaus using the following public transportation options:
Bus
M48 U Stadtmitte/Leipziger Straße + 5 minutes on foot
100 Unter den Linden/Friedrichstraße + 5 minutes on foot
147 Französische Straße
200 Unter den Linden/Friedrichstraße + 5 minutes on foot
U-Bahn
U2 Stadtmitte station
U6 Französische Straße + 4 minutes on foot or Stadtmitte + 5 minutes on foot)
U5 Unter den Linden + 10 minutes on foot
S-Bahn
S1, S2, S25, S26, S3, S5, S7, S9 Friedrichstraße + 15 minutes on foot
S1, S2, S25, S26 Brandenburger Tor + 10 minutes on foot
Parking facilities for cars
The underground parking garages Taubenstraße/Jägerstraße of Contipark Parkgaragengesellschaft mbH (address of the entrance: Taubenstraße 14, 10117 Berlin, The-Q) are available for those arriving by car.
Mon.-Sun. 00:00 - 24:00 h
first 30 minutes 1,00 €
second 30 minutes 2,00 €
3.00 € for each additional hour or part thereof
Maximum rate (24 hours) 24,00 €
Philharmonie Berlin
Herbert-von-Karajan-Straße 1
10785 Berlin
There are many bicycle stands on the grounds of the Philharmonie Berlin. If you are unable to find a parking space, you can leave your bike at the bicycle racks at the State Library.
You can easily reach the Philharmonie by public transport:
U-Bahn
Line U2 (stations Potsdamer Platz or Mendelssohn-Bartholdy-Park)
S-Bahn
Lines S 1, S 2, S 25, S 26 (Potsdamer Platz)
Train
Lines RE 3, RE 4, RE 5 (Potsdamer Platz)
Bus
Lines M 48 and M 85 (Kulturforum or Varian-Fry-Straße), line 200 (Philharmonie or Varian-Fry-Straße), line 300 (Philharmonie or Varian-Fry-Straße), other bus lines: M 29 (Potsdamer Brücke), M 41 (Potsdamer Platz)
Parking facilities for cars
There are limited paid parking spaces available on the Philharmonie grounds in the Philharmonie APCOA parking garage:
3 euros per hour
Daily maximum 20 Euro
Loss of parking ticket 20 Euro
Evening rate 6 p.m. - 5 a.m. 8 euros
Sunday flat rate 10 Euro
The underground parking garage under the Chamber Music Hall is closed until further notice. Please also use the parking facilities in the Sony Center (entrances Ben-Gurion- and Bellevuestraße), as well as in the Potsdamer Platz Arkaden (entrance to the underground car park on Reichpietschufer) and in the multi-storey parking lot on Schöneberger Ufer.
In all cases, these are public parking areas of the City of Berlin, which are managed on its behalf by APCOA Autoparking GmbH.
Haus des Rundfunks
Masurenallee 8-14
14057 Berlin
The Haus des Rundfunks is easily accessible by public transportation:
Bus
M49, 104, 218, 349, N42 Haus des Rundfunks
U-Bahn
U2 Theodor-Heuss-Platz + 5 minutes on foot
Parking facilities for cars
Parking spaces are available in front of exhibition halls 18/19. Increased traffic is to be expected on trade fair days.
Theater im Delphi (former silent movie theater Delphi)
Theater im Delphi (former silent movie theater Delphi)
Gustav-Adolf-Straße 2
13086 Berlin
Bus
Prenzlauer Allee/Ostseestraße 158/156/225
Tram
Prenzlauer Allee/Ostseestraße M2/M12/M13
S-Bahn
Prenzlauer Allee S41/42 + 10 minutes on foot
Parking facilities for cars
We recommend traveling by public transport, as there are hardly any parking facilities on site.
Kühlhaus Berlin
Luckenwalder Street 3
10963 Berlin
Kühlhaus Berlin is very well connected to public transportation:
Bus
M29 Mendelssohn-Bartholdy-Park + 7 minutes on foot
248 Möckernstraße + 5 minutes on foot
U-Bahn
U1, U2, U3 Gleisdreieck + 3 minutes on foot
U1, U3, U7 Möckernbrücke + 5 minutes on foot
S-Bahn
S1, S2, S25, S26 Anhalter Bahnhof + 10 minutes on foot
Parking facilities for cars
Parking spaces are available in the Gleisdreieck parking garage:
Entrance: Schöneberger Ufer, Luckenwalder Straße, Köthener Brücke
Opening hours: daily from 6 am to 10 pm
Exit possible at any time - entry via night access
per hour: 1 Euro
Day ticket: 10 Euro
We recommend traveling by public transport, as there are only a limited number of parking spaces available.