RSB concerts in September / October 2020

After the last months, we are finally happy to be able to play on stage again in front of you. From September 2020 you can again experience the RSB live in the Philharmonie, the Konzerthaus, Kühlhaus, silent green and in Villa Elisabeth. In order to allow you enjoyable concert evenings, we have compiled on this page all the important information about the new season and the general protective measures.

Colorful and customized!

Even if the current situation keeps the Rundfunk-Sinfonieorchester Berlin in suspense, we are very pleased to be able to present you with a worthy alternative programme for the concerts originally planned in September and October 2020. Many planned concerts of the new season can maintain their unique character and numerous works. Fortunately, composers, conductors and soloists remain  as planned. You can find the adapted programmes in our concert calendar.

Here you will find all important information for the ticket sales.

 

Subscriptions 2020 / 2021

Subscribers of the RSB have already been informed by us that all subscriptions will be discontinued this season for the time being. Nevertheless, our loyal customers have the opportunity to purchase tickets at exclusive prices and with an advance purchase option. More information can be found in your last subscription letter.

Our music doesn’t need ear protection!

Your health is our top priority, which is why you will have to comply with some new protective measures during your concert evening. The most important information about the start of the season 2020 / 2021 is listed here for you:

Important information for your concert evening

Mouth-Nose Protection

All concert halls (Philharmonie, Konzerthaus, Kühlhaus, silent green and Villa Elisabeth) require the wearing of mouth-nose protection until the beginning of the concert and after the end of the concert. During the concert you can take off your mask.

General distance and hygiene measures

Please observe the general distance and hygiene measures: Keep a minimum distance of 1.5 metres to other people, cough and sneeze in the crook of your arm, use the disinfectant dispensers and stay at home if symptoms of illness occur.

Ticket sales

Tickets for the September / October 2020 concerts can be obtained from the RSB visitor service in person, by phone, post, fax or by e-mail:

RSB Visitor Service
Charlottenstrasse 56 (2nd floor)
10117 Berlin
Telephone: 030 202 987 15
Fax: 030 202 987 29
E-mail: tickets@rsb-online. de

Information for the individual price categories can be found here.

Around the concert

Concert goers must carry a current identity card or an appropriate official document such as a passport with them.

Concert length

All concerts take place without a break and last about 60 to 90 minutes.

Cloakroom

Cloakrooms are not available in any of the concert halls. You can take your jackets and bags up to A4 size with you into the concert halls.

Catering

At the moment, there will be no catering on offer in any of the concert halls.

Programmes

The programmes can be downloaded digitally on the concert webpages of the RSB about two days before the concert and are also available free of charge on the concert evening.

Introduction / Pre-Concert Talks

Concert introductions cannot currently take place at the venue. Nevertheless, you have the opportunity to watch the concert introductions by our dramaturge Steffen Georgi on video a few days before the concert on the concert website. You can find out whether there is a concert introduction on the concert webpages in our concert calendar.

Philharmonie: Admission

On your ticket you will find detailed information about the block, the staggered admission time and the colour of the path that will lead you to your block. Admission is via various entrances. The walkways and hall entrances throughout the building are coloured - see admission plan:

Entrances:

Seats on the right side of the hall: Enter via the box office foyer
- Path to Block A / B on the right via stairs, box office foyer - green
- Path to Block C, D right via stairs, box office foyer - blue
- Path to block E, F, G, H and K on the right via stairs box office foyer - purple

Seats on the left side of the hall: Enter via the garden and east entrance
- Path to block A and B on the left via stairs outside stairs buffet - red
- Path to block C, D left over stairs outside stairs buffet - yellow
- Path to block E, F, G, H and K left over stairs outside stairs buffet - orange

Please note that late or re-admission is not possible.

Philharmonie: In the concert hall

There is no free choice of seats. The staff of the Philharmonie will assign you a seat within your block in the order in which you arrive. Here you will find the hall plan of the Philharmonie.

In order to be able to trace the exact seating position of a concert visitor, notes / pencils are placed on all seats for entering personal data or distributed at the doors to the hall. After the concert, the notes are collected or can be thrown into specially placed boxes.

Philharmonie: Barrier-free accessibility

If possible, disabled visitors and wheelchair users use the eastern entrance. The elevators may be occupied by a maximum of 2 guests as well as a front of house staff member to guide the elevator.

Konzerthaus: Admission

The concert hall opens 30 minutes before the concert begins. There are additional entrances and exits, please follow the local signposting system. The walkways in the stairwells are marked accordingly in colour on the floor. For further information please refer to the protection and hygiene concept of the Konzerthaus.

Konzerthaus: In the concert hall

There is no free choice of seats. The concert hall staff will help you to find your way to your row of seats. Here you will find the hall plan of the Konzerthaus.

In order to comply with the distance rule in a concert, three seats in a row are blocked and the two neighboring seats are used for the guests. The space between people outside the household is thus guaranteed to be three chairs apart. Individual visitors also use the double seats, although it is accepted that one seat will then remain free.
Between the rows structured in this way, the rows in front and behind remain completely free in the parquet. Blocked seats (also in the blocked rows of seats) are locked with a clearly visible Velcro strip so that the seats cannot be folded down and are therefore blocked for use.

Konzerthaus: Barrier-free Accessibility

The elevators may be occupied by a maximum of 2 guests as well as a front of house staff member to guide the elevator.
There are floor markings in front of the elevators to help visitors keep the distance.

Further information about the start of the season 2020/ 2021

What if I am sick or have a cold on concert day?

Please stay at home with cold symptoms – no matter how light the symptoms are. Persons who have been in contact with a Covid-19 patient in the past 14 days are also not allowed to attend RSB events.

Why are only concerts available up to and including October 2020?

Concert tickets for the remainder of the season will not be available until we have a reliable understanding of the conditions under which we will be able to hold our events from November onwards. On this page we will inform you in good time about the start of the sale of concerts of the RSB from November 2020.

What happens if the concert I booked is cancelled?

In the event of a concert cancellation, we will inform you through our website and of course refund you the tickets you have booked.

I still have tickets from last season from cancelled concerts.

Ticket costs for Corona-related cancelled concerts in 2020 can still be refunded until the end of 2020. Please send us your tickets with your name and bank details by post for a smooth refund. You also have the option of exchanging your tickets for a voucher* or donating the amount equal to the value of the ticket price to RSB projects in connection with children and young people. You can find more information about the refund of costs here .

*applies only to single tickets (also Abo Plus), but not to tickets from the subscription.

Who can I contact if I have any further questions?

If you have any further questions, please contact the RSB Visitor Service:

RSB Visitor Service
Charlottenstrasse 56 (2nd floor)
10117 Berlin
Telephone: 030 202 987 15
Fax: 030 202 987 29
E-mail: tickets@rsb-online. de

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